ST Properties

Property Lettings

ST Properties has a long-standing reputation for managing rental properties on behalf of private sector residential landlords throughout Stoke-on-Trent and Staffordshire. With over 20 years of experience, local expertise and a deep understanding of the regional property market, we provide a comprehensive range of letting agency services for landlords and tenants alike. Our services include property marketing, tenant finding and referencing, tenancy agreements, property inventories, check ins and check outs, rent collection and arrears management, deposit handling, property inspections, H&S compliance, and repairs and maintenance. Services are offered on a standalone basis or as part of a fully-managed package. You let us know your needs, and we meet them in a way to suit you. At ST Properties we are committed to offering a service that is tailored to our clients' needs.

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Property Sales

Property Lettings

ST Properties is an estate agency offering expert residential sales services across Stoke-on-Trent and all surrounding areas. We provide tailored support to homeowners at every stage of the selling process, including property valuations, professional photography, detailed floor plans, and marketing across a range of online platforms. Our team conducts accompanied viewings and uses skilled negotiation techniques to help achieve the best possible sale price. We guide clients through each step of the process, and coordinate with solicitors, surveyors and other parties, on their behalf, to ensure a smooth and successful sale. At ST Properties, our service is responsive, results-driven, and rooted in a strong commitment to client satisfaction. We offer honest advice and dependable support from the first consultation to completion.

Meet the Team

Who we work with

Local Staffordshire Based Landlords

Are you already a Private Sector Residential Landlord, self managing your buy-to-let property? Do you have a portfolio of residential property lets in the Stoke-on-Trent and surrounding areas? Maybe you're someone in the early stages of exploring the idea of renting properties, looking at entering the property market in Stoke on Trent or Staffordshire for the first time? Are you an accidental landlord having inherited a property? Do you have a 'spare' house now you have moved into another one, and you're contemplating renting it out? Managing private, residential, buy-to-let properties can be time consuming and complex, but partnering with ST Properties makes it easy. Let ST Properties take care of your properties, tenancies and tenants, giving you a hassle-free landlord experience.

Click the link below for more information.

Local Staffordshire Based Landlords

Do you own property rentals in Staffordshire, but reside elsewhere? Are you looking to purchase buy-to-let properties in Stoke on Trent and Staffordshire as an investment potential?

Stoke on Trent is an attractive location for outside investors to buy rental property, due to strong rental demand in the area, the relatively lower property prices compared to other parts of the UK, and the high rental yields.

As an out-of-area landlord, with potentially large geographical distance between you and your properties, finding a Letting Agent that you can rely on is paramount to ensuring your property investment is well looked after.

ST Properties Letting Agents and Property Managers are an obvious choice for you to partner with if you are looking for a professional and reliable service.

Click the link below to find out more.

Local Staffordshire Based Landlords

Out Of Area Agents

Are you a Letting Agent or Property Management Company based outside Staffordshire, managing client property in Stoke-on-Trent and surrounding areas?

ST Properties provides Agent-to-Agent services, including tenant finding, guidance on rental values, property viewings, property inventories, check-ins, property inspections, emergency call-outs, check outs, and end of tenancy cleans.

These services can be purchased as one off costs, with no need to commit to regular fees. On-going services are also available, including HMO caretaking and general maintenance.

Agent-to-Agent services are tailored to suit the needs of the agent client, so you let us know what services you need and the team at ST Properties will create the right package for you.

Click the link below for more information.

Investment Strategies

Out Of Area Agents

At ST Properties, we believe that tenants are equally important to landlords in the client relationship chain. One doesn't exist without the other!

Our tenants receive dedicated support throughout every stage of their tenancy, from finding the right home to resolving maintenance issues quickly.

We work hard to create a positive renting experience for each tenant by ensuring properties are safe, well-maintained, and compliant with all regulations.

We take pride in our high tenant retention rate, which we believe is down to the excellent service that ST Properties Letting Agents deliver to their tenants.

By supporting tenants through clear communication and reliable service, we help foster long-term tenancies, which in turn benefits landlords and contributes to a stable rental market.

Click the link below to find out more.

Investment Strategies

Susie and Joe, the Directors of ST Properties, are themselves very experienced in the property sector. They have been portfolio landlords and investment property owners for over 20 years. Their expertise include purchasing residential property as buy-to-let investments; purchasing property to renovate and sell; purchasing property to renovate and refinance in order to fund future property purchases. Whatever the investment type, Susie and Joe coordinate and manage everything themselves, including the ongoing management of their rental properties.

They would be more than happy to chat to you about their property journey and how their skills and experience would make ST Properties the perfect Letting Agent and Property Management Company to support you.

Click the link below for more information.

Investment Strategies

The UK rental market has diversified beyond the traditional concept of renting out a whole house to a family.

Examples of the diversification of rental types now on offer include:

House in Multiple Occupation (HMOs)

Shared houses

Single family homes

Short-term lets

Holiday lets

Corporate lets

Each letting type is tailored to meet the different needs and circumstances of the renter, taking into account the length of time they need to rent, their budget, and their preferences regarding potential housemates.

ST Properties offer services to local and out-of-area landlords across a range of rental property types.

Click the link below to find out more.

Susie & Jody Copeland standing next to each other

YOUR GO-TO ESTATE & LETTING AGENCY FOR PROFESSIONAL PROPERTY SERVICES

At ST Properties, based in Stoke on Trent, we pride ourselves on providing a comprehensive and professional service to private sector residential landlords, as well as out of area letting agents and property managers. As a family-run Letting Agency, we are pleased to offer a more personal touch, tailoring our services to meet the individual needs of our clients.

Susie & Joe, Directors of ST Properties have themselves been portfolio landlords for over 20 years, making them the perfect choice as your Letting Agent and landlord services provider. Using their extensive landlord experience, they understand what is required to manage tenants and properties, making them well placed to understand the needs of landlord clients. ST Properties has a proven track record when it comes to providing excellent customer service in order to ensure client satisfaction, and peace of mind, for a stress free landlord experience.

More about the team

Landlords, Finding And Keeping The Right Tenant For Your Property

Tenant finding for landlords with properties in Stoke-on-Trent and surrounding areas is one of our core Letting Agent services. We promote your property using professional photos and compelling descriptions, with listings on multiple platforms. ST Properties provide all of the professionally generated marketing material needed to create and promote your rental advert. Whether it's a new property or a long standing rental, ST Properties will be happy to find the perfect tenant.

Our comprehensive selection process involves screening written applications, telephone screening, and carrying out in-person viewings. We also have an extensive database of potential tenants who we outreach to.

Our in-depth knowledge of the local area is paramount in helping us to find you a tenant that is well suited for your property.

All credit and reference checks, as well as Right to Rent checks, are completed by ST Properties, giving you additional reassurance that we have selected the right tenant for you.

By offering a proactive and personalised approach, we ensure your property is not only occupied but cared for by tenants who feel at home. This approach has significantly contributed to our proven track record of retaining tenants and keeping void periods to a minimum.

ST Properties, an independent Estate Agent specialising in property rentals, offers a free market appraisal service for any landlord with property in Staffordshire and the surrounding areas. We carry out a bespoke and tailored analysis for each property to determine the optimal rent value that could be achieved.

Navigate to the free valuation page to arrange a free market appraisal.

Why Choose ST Properties?

Residential Buy-to-Let Landlord Services You Can Rely On

The ST Properties team is well-equipped to handle all aspects of tenant and property management. We have over 20 years' experience of being portfolio landlords ourselves with buy-to-let properties in Stoke on Trent and surrounding areas, and over 15 years' experience of managing other people's properties, so we understand what it takes to correctly manage your rental investment.

You can have peace of mind knowing that your property investment is in safe hands. The Directors of ST Properties pride themselves in being active landlords and Letting Agents. We don't do our work from behind a desk, we are 'on the ground' every day, coordinating and project managing all work, inspecting properties ourselves and proactively communicating with tenants.

Client and tenant communication is one of our strengths. We believe in transparent and professional communication, delivered in a method and at a frequency that suits clients' wants and needs. Providing excellent customer service is an essential element of how we do business.

Whether you've recently moved in to the rental property market, or you're a seasoned landlord, ST Properties provides the same high quality service.

As landlords ourselves, we very much appreciate how tight landlord profit margins can be. We have used this insight to set our fees at a sensible and competitive rate, with prices that we would be happy to pay ourselves as landlords.

Make sure you subscribe to the ST Properties social media channels, including our Facebook page, for the latest property news and updates, as well as updates on ST Properties' activity - links are at the bottom of the page.

ST Properties Services & Fees

TAKING CARE OF LANDLORD COMPLIANCE & REGULATIONS

An electrician testing a socket outlet with a test meter

Whether you are an experienced landlord or just starting off; whether you planned your property purchase or became an 'accidental' landlord; whether you have one property or multiple, navigating the amount of extensive landlord legislation can be overwhelming, especially with seemingly constant changes. Let us handle this for you.

ST Properties, acting as your trusted Letting Agency partner, will ensure you are compliant with:

Gas Safety
Electrical Safety
EPC
Legionella
Fire Safety
Right To Rent
Tenancy Deposits
How To Rent Guide
Tenancy Agreements
Managing Rent Arrears
Exiting Tenants
On-Boarding New Tenants

As an accredited Letting Agency, we are fully up to date with legislation changes so you don't have to be. We attend regular Letting Agency and Estate Agency courses to ensure that we keep up to date with current legislation and best practices.

ST Properties Professional Accreditations

A terraced house with scaffolding errected externally from the ground to the roof

EXPERTISE IN PROPERTY MAINTENANCE, REPAIRS & BREAKDOWNS

Over the last 20 years, the Directors of ST Properties have managed multiple full property renovations, from 2-bedroom terraced properties to 5-bedroom detached houses, transforming properties from empty shells to comfortable, modern homes, with minimal budgets for minor repairs and improvements, to budgets of £500,000 for full 'back to brick' refurbs and extensions.

We have the required expertise to manage all aspects of property maintenance, with extensive experience in project management, building regulations, budget setting, budget management, profit forecasting and financial analysis. In addition, we are well practiced at liaising with solicitors, accountants, architects and building inspectors.

We have a trusted list of skilled tradespeople; people that we work alongside every day. This allows us to respond to any maintenance issues in a timely manner. Whether it's a minor repair, or a major renovation, we know the importance of bringing a job in on time and in budget.

Our excellent local knowledge of Stoke-on-Trent and surrounding areas, coupled with an understanding of all property types and their likely issues, allows us to act with an appropriate remedy in a swift and cost-effective manner. Whether it's a new home or an aged property, we've seen all of the issues before and will always find the most cost effective, long-term solution.

Call ST Properties today

ST Properties in Stoke on Trent, is an independent Estate Agent, specialising in Property Letting, operated by Susie & Jody Copeland. On behalf of private sector residential landlords, and out of area letting agents and property managers, who have property in Stoke-on-Trent, Staffordshire and surrounding areas, ST Properties finds high quality tenants, and for those who want it, provides on-going property management and tenant management services, including conducting regular property inspections; organising gas and electric safety certificates; managing rent payments and arrears; coordinating and managing maintenance and repairs; and ensuring landlord legal compliance.

ST Properties in Stoke on Trent act as the direct point of contact for tenants, with 24/7 emergency contact, removing the stress and time commitment from landlords.

Don't forget to arrange a free market appraisal with ST Properties to help get you the best return on investment, with a rent value correct for the property and the area.

ST Properties would highly recommend Stoke on Trent for property investment, With low property prices and high rental incomes, investments can offer a valuable return. It is a great place for private sector residential landlords to invest. ST Properties, as an accredited Stoke on Trent Estate Agent, specialising in residential buy-to-let rental properties, can help you to start or to grow your property portfolio.

Residential landlords, make sure to follow the ST Properties' social media channels, including our Facebook page, for the latest property news and updates, as well as updates on ST Properties' activity - links are at the bottom of the page.

Frequently Asked Questions

Please reach us at info@st-properties.co.uk if you cannot find an answer to your question.

What geographical areas do you work in?

At ST Properties we work in areas up to approximately 45 minutes from Stoke city centre, allowing us to effectively serve all of Staffordshire as well as selected areas of Shropshire, Cheshire and Derbyshire, including Derby, Nantwich, Crewe, Market Drayton, Telford, and Macclesfield.

Proudly based in the heart of Stoke-on-Trent, ST Properties is committed to delivering a personal, responsive service to both clients and tenants. We aim to respond to all enquiries promptly, ideally on the same day or by the next working day, because we understand the importance of timely communication. Working within specific geographical boundaries allows us to deliver on this commitment.

In addition, we offer services to out of area landlords, property managers, and anybody wanting to sell their property, if their property is located in our operational area.

As Letting Agents, what rental types do you support?

ST Properties offer services to local and out-of-area landlords across a range of rental property types, including whole house rentals, flats, professional lets, house shares, HMOs (Houses in Multiple Occupation), short-term lets and holiday lets.

I'm attracting poor tenants, what am I doing wrong?

If you’re consistently attracting poor-quality tenants, such as those who default on rent, damage property, or fail to meet tenancy terms, it could be down to one or more of the following factors:

- Weak marketing: relying on limited marketing means you are potentially missing out on better quality tenants.

- Inadequate tenant referencing: not thoroughly checking tenants' backgrounds can result in offering tenancies to unsuitable tenants.

- Poor property presentation: clean, well-decorated and well-maintained homes attract more responsible tenants.

- Low rent: underpriced properties tend to attract more desperate applicants, not necessarily suited to the property or the landlord.

- Rushed letting: accepting the first applicant rather than sticking to your criteria.

- Poor communication: not setting clear expectations can contribute to disputes between landlords and tenants

- Not issuing robust contracts: using inadequate tenancy agreements can lead to complications during a tenancy and when a tenancy comes to an end.

Using a reputable letting agency, like ST Properties, can ensure that the above risk factors are minimised. We advise landlords on rental price and give advice on how to present their property before professionally marketing it across a range of marketing platforms. We conduct comprehensive screening of applicants, including meeting them face-to-face, before offering a legally compliant, robust tenancy agreement. Expectations are set out clearly at the beginning of the tenancy, and effective communication between us and the tenants continues throughout the duration of their tenancy. We can take care of all maintenance and repairs ensuring the property remains in a good condition. In the unfortunate event that something does go wrong, ST Properties can support with rent arrears, deposit handling, disputes, and in worst case scenarios exiting tenants.

Mon	08:00 – 19:00
Tue	08:00 – 19:00
Wed	08:00 – 19:00
Thu	08:00 – 19:00
Fri	08:00 – 19:00
Sat	08:00 – 19:00
Sun	08:00 – 19:00

YOUR LOCAL ESTATE AGENT FOR PROPERTY SALES & LETTINGS STOKE ON TRENT

Property Lettings

Property Lettings

Property Lettings

Property Sales

Property Lettings

Property Lettings

Who we work with

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Out Of Area Landlords

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Out Of Area Agents

Local Staffordshire Based Landlords

Out Of Area Agents

Tenants / Renters

Investment Strategies

Out Of Area Agents

Investment Strategies

Investment Strategies

Investment Strategies

Rental Types

Investment Strategies

Investment Strategies

YOUR GO-TO ESTATE & LETTING AGENCY FOR PROFESSIONAL PROPERTY SERVICES

Landlords, Finding And Keeping The Right Tenant For Your Property

Residential Buy-to-Let Landlord Services You Can Rely On

TAKING CARE OF LANDLORD COMPLIANCE & REGULATIONS

EXPERTISE IN PROPERTY MAINTENANCE, REPAIRS & BREAKDOWNS

ST Properties is proud to be a member of regulatory bodies

Client Testimonials

GET IN TOUCH

ST Properties

Hours

Frequently Asked Questions

YOUR LOCAL ESTATE AGENT FOR PROPERTY SALES & LETTINGS STOKE ON TRENT

Property Lettings

Property Lettings

Property Lettings

Property Sales

Property Lettings

Property Lettings

Who we work with

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Out Of Area Landlords

Local Staffordshire Based Landlords

Local Staffordshire Based Landlords

Out Of Area Agents

Local Staffordshire Based Landlords

Out Of Area Agents

Tenants / Renters

Investment Strategies

Out Of Area Agents

Investment Strategies

Investment Strategies

Investment Strategies

Rental Types

Investment Strategies

Investment Strategies

YOUR GO-TO ESTATE & LETTING AGENCY FOR PROFESSIONAL PROPERTY SERVICES

Landlords, Finding And Keeping The Right Tenant For Your Property

Residential Buy-to-Let Landlord Services You Can Rely On

TAKING CARE OF LANDLORD COMPLIANCE & REGULATIONS

EXPERTISE IN PROPERTY MAINTENANCE, REPAIRS & BREAKDOWNS

ST Properties is proud to be a member of regulatory bodies

Join Our Mailing List

Client Testimonials

GET IN TOUCH

ST Properties

Hours

Frequently Asked Questions

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